Smartbox com, box and gift box, reviews, prices and answers to your questions!

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Bonjour à tous ! Si vous êtes à la recherche d’un excellent coffret cadeau, alors Smartbox est l’endroit idéal pour vous. Ils ont une large sélection de belles boîtes et de paniers cadeaux à choisir, et leurs prix sont très raisonnables. De plus, ils offrent la livraison gratuite pour toute commande supérieure à 75 $. Alors n’hésitez pas à les consulter !Offrir une smartbox com is a great gift idea for a birthday, Christmas and many other occasions. Let's see through this article the different questions you could ask yourself!

How to extend the validity date of a Smartbox com?

The Smartbox is a box containing products and/or services. It is renewed every year, usually in March or April.
To keep it, it is enough to use it during the period of validity which was indicated at the time of the order on the Internet site dedicated to the product (see the conditions on the Internet site).
If this period is exceeded without renewal of the contract, the Smartbox cannot be kept. The company marketing the box will propose a new validity date.

How to extend the validity date of a gift box?

The box gift is a good plan to please a loved one, a friend or a colleague by offering them something special. To use it for several months, you just have to offer it to the recipient. The gift box usually has a limited duration and cannot be renewed before that date.
If the recipient does not use the product or service during the validity period, the Smartbox is cancelled. The company marketing the product will then propose a new validity date.
If you wish to extend the shelf life of the Smartbox, you must contact the company that marketed the product directly and ask them to cancel the deadline and/or offer another product or service to use the gift box until the end.

How to use a Smartbox credit?

The Smartbox is a good plan to please a loved one, a friend or a colleague by offering them something special. To be able to use it for several months, you just have to offer it to the recipient. The credit allows you to take advantage of many other good deals offered by the company that markets the product (see conditions on the website).

How do I cancel a Smartbox reservation?

It is possible to cancel a Smartbox free of charge up to 48 hours before the planned date. You just have to make a request to the agency in charge of the marketing of this product.

How do I get a refund for a Smartbox credit?

It is possible to claim your credit within 30 days after the delivery of your Smartbox. You must do so by going directly to the website of the company that sells the box. You must fill out a refund form online. Once this file is validated, the company will send you a refund certificate by email within 15 days.

How do I get a refund for an unused Smartbox?

All you have to do is ask the agency in charge of marketing this product at least 7 days before the date you plan to use it (see on the website). The company will then reimburse your credit and send you a reimbursement certificate by e-mail within 15 days. If the customer was not able to collect his Smartbox at the agreed time, the company will take care of transporting it to another place of use.

How do I get a gift card?

The customer can buy a voucher on the website and use this amount to pay for purchases at partner stores. The amount is directly debited from his bank account. 

How do I contact a Smartbox consultant?

If you need help choosing a Smartbox, don't hesitate to contact a consultant by phone. He or she will answer any questions you may have on the website or by email.

Where to buy the smartbox ?

The company's products are available in stores, supermarkets, Smartbox boutiques and on its website.

How much does a Smartbox cost?

The price of a Smartbox varies according to the place of delivery and the delivery method chosen. The average price is between 50 and 300 €.

Where to go with a Smartbox?

You can book a Smartbox to go on vacation in France with friends, family or a group of friends. There are hundreds of possible destinations around your home but also everywhere in France!