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Maintenance techniques: a fascinating world to discover
In the world of effective communication and successful leadership, interviewing techniques play an essential role. Yet these methods are often misunderstood. What are these mysterious techniques that can transform a simple conversation into a real tool for progress? In this article, we'll uncover these valuable secrets and explore how you can use them to improve your interactions. Are you ready to change the game?
The art of asking the right questions
The starting point of any successful conversation is a good question. However, knowing how to ask the right questions is an art in itself. To begin with, it's important to avoid closed questions that only expect a yes or no answer. These questions only scratch the surface of the conversation. Instead, opt for open-ended questions that encourage reflection and elaboration. For example, instead of asking "Did you like the film?", you could ask "What did you think of the film?". An open question encourages the sharing of thoughts, feelings and ideas, which promotes interaction and creates a deeper bond between interlocutors. If you'd like to find out more about the art of asking the right questions, I invite you to visit Intercoaching.
Active listening, the secret of a good interview
Asking the right questions isn't enough: it's also essential to know how to listen. Active listening is an interviewing technique that involves showing your interviewer that you're really paying attention to what he or she is saying. This involves giving him or her signs of recognition, such as head nods, appropriate facial expressions and relevant comments. Active listening also involves rephrasing what the other person is saying to make sure you've understood. This powerful technique can radically transform your interactions.
The power of reformulation
Rephrasing is an often overlooked but incredibly powerful interviewing technique. It involves repeating what the other person has said, but in your own words. It shows that you've really listened and understood his or her point of view. What's more, rephrasing can clarify things and avoid misunderstandings. For example, if your interlocutor says "I feel overwhelmed by work", you could rephrase by saying "So, if I understand correctly, you feel overwhelmed by the workload". Rephrasing is a valuable tool in your toolbox of interview techniques.
Now you understand how interviewing techniques can transform your interactions. Asking the right questions, active listening and rephrasing are all skills you can develop to improve your interviews. However, this is just the tip of the iceberg. There are many other equally powerful techniques to discover. Stay tuned for the next episode in our exploration of interviewing techniques. You ain't seen nothing yet!